Using Tech as a Customer Service Tool - podcast episode cover

Using Tech as a Customer Service Tool

Mar 25, 202435 min
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Episode description

Colorado Green Pros' David LaFore joins SIMA’s Senior Manager of Membership Evan Newman on the latest episode of Snow Talk to chat about how snow and ice professionals can use technology as a customer service tool. Listen in for these tips and more:
  • Improve customer satisfaction by providing transparency and accountability.
  • Communicate with teams and subcontractors.
  • Enhance customer experiences and streamline business processes.
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