Implementing and scaling AI agents in business

Many organisations are experimenting with AI and AI agents. But far fewer are seeing real, measurable impact. The challenge isn’t ambition, it’s readiness. As we explored in the first episode of this series, the challenge for most businesses isn’t ambition - it’s having the right foundations in place.
In part two of our series on AI in the workplace, journalist and author Kamal Ahmed is back and joined by Ben Kus, Chief Technology Officer at Box, to examine what it truly means to become AI-ready. Moving beyond hype and headlines, this conversation focuses on the practical requirements organisations must address adopt AI safely, effectively, and at scale.
Ben outlines five essential steps every organisation should take to prepare for agentic AI. Together, they unpack why the strongest strategies are built on solid data foundations, clear governance, and purposeful experimentation - and why these are crucial to deliver ROI.
Now knowing what AI can do for the modern workplace, this conversation will give leaders a clear roadmap from experimentation to lasting impact with agentic AI.
This episode is brought to you in partnership with Box
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