Developing Long-term Client Relationships with Susan Snipes

There’s no one size fits all approach to building client relationships. But if you want more long-term clients, you do have to be intentional. Susan Snipes joins us to discuss how she and her team at Q Digital Studio build long-term relationships. It starts with too-often forgotten basics like professionalism and good project management, but it also involves strategic communication after a project ends to demonstrate your ongoing value. We talk about being proactive with client communication and how to have “hard conversations” about things like rate changes. < Download MP3 >      < Listen on ctrlclickcast.com > Show Notes: ReCourses Practical Pricing Win Without Pitching Bureau of Digital Owner Camp Owner Summit Leave us a review on iTunes Review our show on Stitcher Sponsored By