454: The War Between Efficiency and Experience
Apr 06, 2021•14 min•Ep. 454
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Episode description
The tension between customer service and efficiency creates many problems, and you'll hear about some interesting examples in this episode. What's more, Jeannie and Adam will discuss the possible solutions, so tune in if this age-old problem has been bothering you as well, so you can finally get rid of it.
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